As reported recently in the NZ Herald, new research commissioned by NZ On Air has highlighted the further dramatic growth in reach of the various online video/AV media channels. 

While this is not a new trend, the Where Are The Audiences? study – conducted by research agency Glasshouse Consulting – does shine a helpful light on Kiwis and our viewing habits, especially where digital marketing is concerned.

The ever-expanding reach of digital

The growth in share of digital channels comes as no surprise, given the all-but-constant presence of connected devices in our lives. Increased device processing power, more intuitive apps, improved high-speed/WiFi connectivity and lower costs have all contributed to audiences’ willingness to stream video content. Peripheral devices like the Google Chromecast, used to broadcast content streaming on a computer or mobile device to a TV, have also made more viewing formats available to more people.

Importantly, the survey covers social media as well as paid TV streaming services like Netflix and Lightbox. Primarily social platforms like Facebook, Twitter and Instagram now not only host their own video content, but also provide a funnel into more specifically video-focused sites like YouTube. 

In fact, YouTube is now the most popular channel, site or station or channel among Kiwis, with 51% of all viewers in this country watching daily. (TV1 came in second with a very impressive 44%.) This YouTube figure covers all video content viewed on the site, from short clips to full-length TV episodes.

What’s the catch?

The important distinction when considering online viewing habits is between pay-TV content like Netflix, and free platforms like YouTube and other social channels. While pay-TV channels are growing in popularity, they tend to be ad-free as part of their value proposition.

The opposite is true of social media. With the exception of YouTube Premium, which is not wildly popular compared to the behemoth free version, social media channels are built on the premise of being free to users, while offering advertising space to generate revenue. In this sense, they could be considered to be replacing traditional free-to-air TV. 

How do I make the most of this?

Where digital marketing leaves traditional TV behind, of course, is in the targeting. 

While the free-to-air TV audience is in fact sitting stable (at 35% of total viewers watching daily), offering some perceived ongoing value, ads broadcast on these channels can only be tracked in broadest audience categories. 

By contrast, digital video ads (shorter and often cheaper to produce than a standard TVC) can be far more targeted towards specific groups of customer. By using the demographic tools of each social media site, plus the ubiquitous Google Distribution Network, you can reach specific groups according to an ever widening set of factors like age, gender, location, interests or even cultural group. And on top of reaching a growing number of traditional TV-watching audiences, you can also be seen by social media users whenever they check Facebook, read their email or watch a quick viral clip on YouTube. 

So how do you put your best foot forward with video content as a small business? This we will cover in our next blog, with some expert tips on both planning and execution. 

In the meantime, to get the more out of your digital advertising dollar, get in touch with Ark Advance today.

Online marketing has changed the world, especially for the small to medium business.

Being able to target your goods or services specifically and directly to your customers has revolutionised advertising and they way people do business.

Are you a lawyer specialising in immigration? Boom, a simple Google search of “immigration lawyer” will allow local people to find you. People know what they want and you have done the work to ensure you’re easy to find.

But what if immigration is just part of what you do? What if you also help immigrants find their first job in the country too? An immigration lawyer isn’t the first place someone would look when searching for a job.

What do you do if people aren’t looking for your services, even though they might be interested in them? How do you reach people online when they’re not specifically looking for something?

Discover your ‘unreachables’

By conducting extensive market research into your customer’s and client’s personas, you can build up a profile of what they need or what they might be interested in. These people are your ‘unreachables’ – the group that are part of your market, but have remained out of your grasp so far.

If you already offer these services or products, then ask yourself why your unreachables don’t know/want your product. Are you on the right platform for them? Are you appealing to the right demographic? Who do they go to instead of you?

Laser guided marketing

Once you figure out who your unreachables are, you’ll be able to target them online.

Targeted Google Ads can use factors such as age, geographical location, gender, relationship status, interests, education and prior search activity to zero in on the people you are trying to attract.

So to go back to our immigration lawyer example, if you want to appeal to those who have just arrived in the country and are looking for a job, then single, 18 -35 year olds with a post-graduate education who are searching terms that fit their specific needs.

Understand your audience

In a perfect world, we would have all the money we need to market to each and every potential client or customer. Unfortunately, the real world isn’t like that – we need to pick and choose where we spend our marketing budget.

The best way to get value for money and to attract new customers is to know your audience. As you develop a closer relationship with them, you may begin to recognise similar customers who could also benefit from your service or product. That’s when your business starts to grow.

Attracting new customers is the lifeblood of any company, and finding ways to sell yourself to people who otherwise wouldn’t consider you is an essential part of marketing.

Ark Advance can help you reach new clients who you would have been otherwise hidden from via this type of targeted marketing. Contact us today for more information on how this could work for you and your business.