The Google AdWords FOMO Three-Minute Primer
Somehow you have heard of others growing their business by buying clicks on Google. Deep down you wonder if this could be the trick to give you the growth you want. However, you are stretched for time and drowning under a deluge of tasks. All of which means you are suffering from some serious Google advertising FOMO (fear of missing out).
Thankfully you have three minutes to read this short note and get a quick business-owner-focused primer on the key parts of Google Advertising and whether it could work for you.
First, some background on my experience with Google clicks. My company started buying Google advertising on behalf of its customers way back in September 2003. Thirteen years managing hundreds of different campaigns has helped us see what does and doesn’t work for this channel. So here are my top four reasons to either slay or nurture any FOMO feeling you may have.
1. You have a product or service that people search Google for.
If you sell a product or service in a category that no one knows about, it follows that few people will search for it on Google. Basic, I know, but easy to trip up on. Let’s say, for instance, that you develop new software that analyses a Xero account and reveals what’s required to double the profit of the business.
You start a Google campaign, bidding on the search terms “profit”, “improve profit” and the nebulous term “business software”. One search term you don’t bid on is “Xero Accounting Software Profit Improvement Add On” – because nobody is looking for that. So you’re stuck with your three choices. And you struggle to produce results because behind the search terms “profit”, “improve profit” and “business software” are dozens of different types of searchers all looking for very different things.
Compare this to someone who sells sisal carpet. People will go to Google looking for sisal carpet with the phrase – you guess it – “sisal carpet”. Their chances of success are better – but profits are still not guaranteed.
2. They followed the dollars they spent
Profitable clicks are those that convert. For your business, converting could look like someone arriving at your website and deciding to call your office, fill in your quote request, purchase an item from your shop or even book a meeting at your clinic. By doing any or all of these great things your click visitors become click prospects or, even better, click customers.
Unfortunately, buying clicks doesn’t automatically mean you will be able to track their ability to convert. Tracking may well require some setup in your website analytics account. Not a lot, but still some. And it’s important you do that so you know if spending your hard earned advertising budget with Google is working or not.
3. Money was invested in the juiciest of baits
I can assure you that Google will help you spend any budget you have in lots of different ways. So the smart advertisers go where the returns are the greatest.
There are two main places your Google dollars can go: the first is above and below the Google search results, and the second is on websites that support Google Advertising. Thinking about the different customer dynamics at play in each case will help you choose where to spend your money.
Consider that people generally go to Google to solve a problem. This week, for example, I’ve been looking for some new trail running lights to help me deal with the dark evenings. Last week it was to find a piece of equipment to help us improve our printing at the office. In both cases I went to Google and hunted down the solution.
During my quest I was taken to a range of websites that included Google Advertising in the form of banners around the text. I was hungry to get information, so I just screened the banners out – they had little effect.
It’s easier to sell to people who are searching to solve a problem. The bigger the better. Therefore, we always suggest you buy search clicks before buying clicks from banners. Think of Google search being the land of problem solving, whereas banners is the land of interruption.
Of course you can test this yourself by setting up a test to try both types of advertising and seeing which delivers the best results for you.
4. Control freaks have more fun
The thought of running a test like the one I just suggested could feel utterly repulsive for some. Dealing in that level of detail for such a small part of your business may not make sense. Unfortunately, detail is where success lives for Google advertisers. Like it or not, you, or someone in your business, or someone you pay needs to focused on it.
Avoiding detail can cost you when buying Google clicks. For instance, when you set up a new advertising account with Google, by default they’ll display your ads around the search results and also on websites. What’s more, the default search term settings when you build your campaign allows Google maximum interpretation in how they are displayed.
For instance, you may want to bid on “computer servicing”, intending to reach businesses who need a mobile service like yours that can come in, solve a problem, and leave. Google doesn’t have to worry about that. It’s free to show your ads when someone types in “service my computer at home” or “computer service training” – neither of which are relevant to your business.
As to whether you should experience FOMO at all, here are three questions to ask:
- Do you sell a product or service that no one knows about, meaning few will head to Google to find it?
- Does your website lack analytics, meaning Google Advertising will cost you too much time or money?
- Does the thought of getting stuck into the detail of Google – either by yourself or by those you pay – turn you off and make you think about other, more important priorities?
Answer “yes” to any one of these and you can rid yourself of FOMO for Google Advertising. Feel better?
For everyone else, contact us today and we will help you turn your Fear into Action – perhaps some AdWords group training could be a good start?