Google Business Profile

Maximise Your Local Visibility with Expert Google Business Profile Management

At ARK Advance, we’ve been helping New Zealand businesses achieve meaningful search visibility since 2003, with a strong focus on local presence. Your Google Business Profile (GBP) is the cornerstone of your local search strategy—the digital storefront that turns local searches into real business growth.

Comprehensive GBP Optimisation Strategy

We begin by assessing your current local search performance and developing a tailored strategy:

  • Profile Audit & Enhancement: Complete analysis of your existing GBP, identifying gaps and optimisation opportunities
  • Category Optimisation: Selection of primary and secondary business categories that drive the most valuable local searches
  • Service Area Optimisation: Precise configuration for service-area businesses to maximise visibility in target locations
  • Competitor Analysis: Evaluation of successful competitor listings to identify strategic advantages and missed opportunities
  • Local Search Ranking Assessment: Identifying the factors currently limiting your local visibility

Strategic Profile Development

We fully optimise every aspect of your profile to drive engagement and conversions:

  • Compelling Business Description: Creating keyword-rich, customer-focused descriptions that highlight your unique value
  • Service & Product Showcasing: Strategic listing of your offerings to improve relevance for specific searches
  • High-Impact Photo Strategy: Selection and optimisation of images that drive customer engagement
  • Q&A Management: Proactive development of frequently asked questions with optimised answers
  • Business Attributes: Implementation of all relevant attributes to improve findability and convert searches into inquiries

Proactive Reputation Management

Your reviews are a critical factor in both rankings and customer conversion:

  • Review Generation Strategy: Advice re the use of automated tools to help improve review gathering.
  • Review Response Management: Crafting thoughtful, SEO-friendly responses to all customer feedback
  • Review Monitoring: Vigilant tracking of new reviews across Google and other platforms
  • Negative Feedback Resolution: Strategic approach to address critical reviews and demonstrate excellent customer service
  • Competitive Review Analysis: Insights from competitor reviews to identify business strengths and improvement opportunities

Technical Excellence & Spam Fighting

We protect and enhance your listing through technical expertise:

  • Verification & Ownership Management: Ensuring secure, proper access to your business listing
  • Duplicate Listing Resolution: Identifying and resolving duplicate profiles that dilute your search presence
  • NAP Consistency Monitoring: Ensuring your Name, Address, and Phone information is consistent across the web
  • Competitor Spam Reporting: Vigilant monitoring and reporting of competitors using prohibited tactics

The Measurable Impact of Our GBP Management

Our strategies don’t just improve your profile—they drive business growth. We help you track the ROI of your investment through:

  • Call Tracking: Monitoring increases in phone inquiries directly from your GBP
  • Direction Requests: Tracking how many customers are finding your physical location
  • Website Clicks: Measuring traffic coming from your GBP to your website
  • Search Visibility: Tracking improvements in local pack rankings for priority keywords
  • Review Growth: Monitoring increases in review quantity and quality
  • Photo Views: Tracking customer engagement with your visual content

Our Process: From Analysis to Results

  1. Initial Profile Audit: Comprehensive analysis of your current GBP performance
  2. Competitive Analysis: Understanding what works in your local market
  3. Strategic Planning: Developing a prioritised roadmap for local search success
  4. Profile Optimisation: Enhancing all aspects of your GBP based on best practices
  5. Review Strategy Implementation: Developing systems to consistently generate positive reviews
  6. Content Calendar Development: Creating a schedule for regular profile updates
  7. Ongoing Management: Proactive monitoring and optimisation of your profile
  8. Regular Reporting: Providing clear, jargon-free updates on your local search performance

Ready to Dominate Local Search?

We offer flexible Google Business Profile management packages designed to meet different business needs. Book a no-obligation consultation to discuss how we can help your business achieve greater local visibility and growth. Call us today or use the contact form below.

Get Started


We’ll be thrilled to talk you through it.